LaCie D2 User Manual download pdf (Page 33)

7. Troubleshooting

page 33

LaCie d2 DL DVD±RW Drive – Toast 7 Titanium

User’s Manual

Questions to Ask

Is the LaCie d2 DL DVD±RW

Drive connected directly to the

host computer?

Do you have a DVD-ROM,

Combo or SuperDrive installed

in your computer.

Have you tried dragging the

disc’s icon to the Trash?

Has a running software program

locked the eject function?

Possible Solutions

Make sure that your LaCie d2 DL DVD±RW Drive is

connected directly to the computer (see section 3.3.

Connecting The Interface Cable for more information). For

best performance, avoid daisy-chain configurations and

connect devices directly to the computer. For more

information, see section 5.5. Optimizing Data T

ransfers.

At the time of publication (September, 2005), Apple does

not support DVD playback over external DVD drives if there

is not a DVD drive (DVD-ROM, Combo or SuperDrive)

installed in the host computer. If your system does not have a

built-in DVD drive, in order to enable DVD playback you

will need to utilize a third-party software utility.

Drag the disc icon onto the Trash icon. The disc should then

eject automatically. If this does not work, try using the eject

funtcion of the software program that you are using.

To check, disconnect the interface cable, then reconnect and

push the Open/Close button.

If the disc still will not eject, go to section 4.5.1. Emer

gency

Ejection of Discs for more information on how to eject your

media.

The Problem

The drive is working

slowly.

The drive turns on and off

when you turn your

computer on and off.

DVD-Video playback will

not work.

The drive’s media tray

will not open.

This is normal. Your drive has an autoswitching power feature, which means that if your drive is

connected to your computer, turning the computer on will automatically turn the drive on.

Likewise, turning the computer off will automatically turn the drive off. If you wish to power off

the drive while it is connected to your computer, first make sure that your computer is not

accessing the drive and then follow the steps in section 3.5. Disconnecting Y

our LaCie Drive.

After you have disconnected the drive, push the blue On/Off button on the front of the drive to

turn the drive off.

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LaCie D2 User Manual Page 33

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