LaCie DVD RW Slim User Manual download pdf (Page 25)

Troubleshooting

page 24

LaCie Slim DVD+/-RW Drive

User’s Manual - FireWire

The Issue

The drive is not

recognized.

Questions to Ask

Is there a conflict with other device

drivers or extensions?

Possible Solutions

Mac OS 9.x Users: If your LaCie drive is not being

recognized by the recording software, you may be

experiencing an extension conflict between the software and

iTunes or Disc Burner. There are two possible solutions to this

problem.

If you do not plan on using iTunes or Disc Burner, follow these

steps:

1) From the Apple Menu, go to Control Panels and open the

Extensions Manager.

2) Scroll down to the Extensions folder and disable (uncheck)

the USB Authoring Support and the FireWire Authoring

Support.

3) Click on the Restart button to restart your computer.

4) Launch the recording software again, and check to see if it

recognizes the drive now.

If you plan on using both the recording software and iTunes

or Disc Burner, you may want to create a separate Extension

Set for the recording software.

1) From the Apple Menu, go to Control Panels and open the

Extensions Manager.

2) Press the Duplicate Set button.

3) Give the new Extension set a name, such as Writing.

4) Scroll down to the Extensions folder, and disable (uncheck)

the USB Authoring Support and the FireWire Authoring

Support.

5) Click on the Restart button to restart your computer.

Now when you want to use this set, simply go back into

Extensions Manager, and from the pull-down menu from

Selected Sets:, choose your new Extension set.

Tech Note: You will find important information

about the compatibility of LaCie CD-RW

Drives and iTune’s and Disc Burner at Apple’s

Web site: www

.apple.com.

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LaCie DVD RW Slim User Manual Page 25

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