LaCie 9000461 User Manual download pdf (Page 27)

Porsche Design Mobile Drive User Manual 27

Problem: I'm receiving file transfer error messages.

Q: Did you get an "Error -50" message while copying to a FAT 32 volume?

A: When copying files or folders from a computer to a FAT 32 volume, certain characters cannot be copied.

These characters include, but are not limited to:

? < > / \ :

Check your files and folders to ensure that these types of characters are not being used.

The easiest solution is to check for incompatible characters in file names, change them, then resume file

transferring.

If this is a recurrent problem or you can't find the files with incompatible characters, consider reformatting the

drive to NTFS (Windows users) or HFS+ (Mac users). See Optional Formatting and Partitioning.

Q: Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode?

A: Simply ignore this message. The drive will remount to the desktop. LaCie drives conserve power by spinning

down when you set your computer to sleep mode, and when the computer is awoken from sleep, it may not give

the drive enough time to spin-up from its sleep mode.

Mac OS X Users

Problem: The drive icon doesn't appear on my desktop.

Q: Are both ends of the USB cable firmly attached?

A: Check both ends of the USB cable and make sure that they are fully seated in their respective ports. Try

disconnecting the cable, waiting 10 seconds, and then reconnecting it, or trying a different USB cable. If the

drive is still not recognized, restart your computer and try again. Still not working? Read on.

Q: Is the drive receiving sufficient power?

A: If the drive is connected to your computer via USB and does not appear in Apple System Profiler, the drive

may not be receiving enough power from the USB bus on your computer. Try connecting a USB-Y cable as

described in section USB-Y Cable.

Q: Is your Finder configured not to show hard drives on the desktop?

A: Go to your Finder and check if Preferences > General tab > Show these items on the desktop: and

then Hard Disks is selected. If not, go on to the next topic.

Q: Is your drive mounting on the operating system?

A: Open Disk Utility (Applications > Utilities > Disk Utility). If the drive is listed in the left-hand column,

check your Finder preferences to see why it's not being displayed on the desktop. If that is not helpful, you may

need to format your drive. See Optional Formatting and Partitioning.

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LaCie 9000461 User Manual Page 27