LaCie 301515KUA User Manual download pdf (Page 53)

LaCie Network Space 2 • DESIGN BY NEIL POULTON Troubleshooting

User Manual page 53

The drive is not recognized by

the computer.

Is the drive’s power supply connected? Make sure that the power supply is properly connected (see sec-

tion 3.4.2. STEP 2: Turn On the Drive) and that the outlet the

power supply is connected to is working.

Did you follow the correct installation

steps for the USB connection

Review the installation steps in section 3.4. Accessing Shares

via USB.

Are both ends of the USB cables ﬁrmly

attached?

Check both ends of the USB cable to make sure they are fully

seated in their respective ports. Try disconnecting the cables,

waiting 10 seconds, and then reconnecting them. If the drive is

still not recognized, restart your computer and try again.

Is there a conﬂict with other device driv-

ers or extensions?

Contact LaCie Technical Support for help.

I cannot copy a ﬁle larger

than 4 GB to the drive.

Are you connected to the computer via

USB?

When you connect the Network Space 2 to a computer via USB,

the USB share of the drive that mounts on the computer is for-

matted in MS-DOS (FAT32). This format limits ﬁle sizes to 4 GB.

To transfer >4GB ﬁles to the Network Space 2, disconnect the

USB cable and connect the Ethernet cable. See sections 3.4.3.

Disconnecting the USB Connection and 2.1. STEP 1: Connect

the Ethernet Cable. Alternatively, you can reformat the USB

Share to NTFS, which permits larger ﬁle sizes (see section 4.11.

Dashboard: Drive Information).

Is the drive connected to a standard

USB port on your computer?

If your drive is connected to a standard USB port, this is normal.

A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB

2.0 performance levels when it is connected directly to a Hi-

Speed USB 2.0 port. Otherwise, the Hi-Speed USB 2.0 device

will operate at the slower USB transfer rates. For more informa-

tion, please see sections 5.1. Optimizing Data Transfers.

Does your computer or operating sys-

tem support Hi-Speed USB 2.0?

See sections 1.1. Minimum System Requirements and 5.1. Opti-

mizing Data Transfers for more information.

The capacity of the disk is not

the total one written on the

packaging.

When you connect the drive to your computer via USB, only a portion of the total capacity is available. Up

to 500GB are allocated for the USB connection (for the Share named USBShare) and the remaining capacity

is dedicated for the Ethernet connection. This can be modiﬁed; see 4.11. Dashboard: Drive Information.

1 2 ... 48 49 50 51 52 53 54 55 56 57 58

Comments to this Manuals

No comments

LaCie 301515KUA User Manual Page 53

Comments to this Manuals

Related products and manuals for NAS & storage servers LaCie 301515KUA